Strategy for Entrepreneurs and Small Business Owners

I am pleased to announce that I’ve published a short eBook on Amazon. It is primarily aimed at entrepreneurs and small business owners and I hope that it demystifies the process of defining or crafting a strategy for your business. It breaks the process down into seven easy to follow steps and includes practical examples 

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This Is a Dead Parrot!

I’ve come to notice – both as a consumer and as a keen observer of customer management disciplines – that customers are often difficult to please. And there is nothing wrong with this, because customers that are forking out hard earned cash (or credit) should expect a product or service to match their (hopefully realistic) 

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Business Strategy in Seven Steps

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