by Günter Richter | Jul 1, 2011 | Business Strategy, Customer Management
Like many people, I need to travel into London on a daily basis – a train trip of around 45 minutes. And while I have a choice of substitute products (I could drive, catch a taxi, car pool) I catch the train because it is (usually) the quickest and most practical....
by Günter Richter | Feb 15, 2011 | Career, Consulting
By no means am I a hardened traveller or jet setter, but I have been doing a weekly trip up north for the last few months, and this unfortunately necessitates me being exposed to fellow travellers. Not all of them are bad of course, but there are certain behaviours...
